Solid State/Hybrid Drive Data Recovery

For the recovery of deleted files from a functioning SSD, we take a complete sector by sector copy of the contents of the SSD Drive and then carry out File Carving for all known file types. The file carving software we use is Computer Forensic grade and can carve out the most obscure file types.

If you need the data off a failed SSD, then we can also assist. The most common causes of failure of SSD's are controller malfunction, electrical damage, physical damage and logical structure damage to the file system. Data recovery from an SSD is a much more complex and time consuming process compared to retrieving data from a conventional Hard Disk Drive. An SSD drive stores data on a number of NAND Chips, and the data is read and written via a Controller. Different Controllers have different methods of storing and spreading the data (the Data Mix).

In order to recover data from the NAND Chips, the NAND chips must be carefully removed from the PCB, the data must be read from the chips using a NAND chip reader (in the correct chip order) and then the controller must be emulated and the data extracted. The higher the number of memory chips in an SSD the longer it takes to recover the data.

We employ the worlds best NAND chip based data recovery hardware and software tools. Our services are very cost competitive, with hands on time charged at $120/Hour and processing time (use of our computer systems and software tools to process the recovery of data) at $60/Hour. If data can not be recovered from the drive then a maximum fee of $120 applies. It is not possible to provide a fixed price, however, we will generally know within an hour or two whether it may be possible to recover your data and the likely time required.

For highly sensitive data you can be assured of confidentiality. For court related matters, we will follow strict Chain of Custody procedures and use tools and methods that will preserve the integrity of the data. One of our data recovery technicians is a Certified Computer Examiner and is conversant with the procedures and reporting requirements for the Australian Courts.

Our tools support around 50% of SSD Controllers (this is changing all the time). Despite the variety of SSD, only four types of controllers are commonly used in SSD internal structure. Some of the SSD's that we support include Corsair, Crucial and Runcore. If your brand of SSD is not listed here, please Contact Us and we will check if your brand is now supported.

To organise the recovery of data from your drive, please Contact Us.

Please note that data recovery can not always be possible and there is some risk of further damage occurring in the various processes used (such as during the removal of the NAND chips). You acknowledge that while we will use all care and our best efforts, there is no guarantee and you agree not to hold us liable for any such damage.